Accounts and teams

Company account

• Who is allowed to manage company information, account settings, or project administration?
• What are the different contact roles on the account?
• How do I declare or update account contacts?
• How do I create or activate my company account?
• How can I update my company information?
• What legal information do I need to provide for my company account?
• What should I do if my company details are incorrect or incomplete?

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Members and roles

• How do I add a new member to my company account or project?
• How do I choose the right role for each team member?
• Why am I unable to add a user or grant access?
• Who can assign or change roles and permissions?
• How do I remove a member or revoke access?
• How do user roles work on the portal?

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Projects

• What should I do if the project owner changes?
• How do I create a new project?
• Can I manage several projects under the same company account?
• How do I update project information?
• Why can't I see one of my projects?
• How can I access an existing project?

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